Exchanging & Returning

Should an order not meet your expectations, you have the option of exchanging or returning it. You can return your purchase without providing a reason, provided the following conditions are met:

  • You must return the product within 14 days of receipt;
  • The product is still in its original condition;
  • All accessories included in the original delivery are returned as well;
  • The product is still in its original packaging (if reasonably possible).

Do you wish to return or exchange something? Please contact us by e-mail at sales@jekashop.com or by telephone at 1-323-443-24-14

For more information about your right of withdrawal, please read the Jeka terms and conditions.