Exchanging & Returning
Should an order not meet your expectations, you have the option of exchanging or returning it. You can return your purchase without providing a reason, provided the following conditions are met:
- You must return the product within 14 days of receipt;
- The product is still in its original condition;
- All accessories included in the original delivery are returned as well;
- The product is still in its original packaging (if reasonably possible).
Do you wish to return or exchange something? Please contact us by e-mail at firstname.lastname@example.org or by telephone at +31 24 352 35 25.
For more information about your right of withdrawal, please read the Jeka terms and conditions.